CONTENT COMPLAINT & TAKEDOWN POLICY
Effective Date: 2026-08-25
KissMeGram Corp. ('KissMeGram,' 'we,' 'our,' or 'us') is committed to maintaining a safe, lawful, and respectful platform. This Content Complaint & Takedown Policy explains how users, creators, rights holders, and members of the public may report content that may violate applicable laws, this Policy, or KissMeGram's Terms of Service and Community Guidelines.
1. Purpose
KissMeGram Corp. ('KissMeGram,' 'we,' 'our,' or 'us') is committed to maintaining a safe, lawful, and respectful platform. This Content Complaint & Takedown Policy explains how users, creators, rights holders, and members of the public may report content that may violate applicable laws, this Policy, or KissMeGram's Terms of Service and Community Guidelines.
2. Reporting Content
Any person may report content that they reasonably believe violates applicable law, infringes intellectual property rights, violates privacy or publicity rights, contains non-consensual material, depicts unlawful conduct, involves fraud or impersonation, or violates KissMeGram's Terms of Service, Community Guidelines, or other Platform policies.
Reports may be submitted through the Platform's reporting tools or by emailing compliance@kissmegram.com.
Reports should include, where possible: URL or identification of the content, reason for the complaint, sufficient details, supporting documentation, and contact information.
3. Review Process
Upon receipt of a complaint, KissMeGram will promptly acknowledge the report and initiate an internal review. Every complaint will be reviewed by trained personnel. KissMeGram will review and resolve all reported complaints within five (5) business days, unless additional time is reasonably required because of legal requirements, law enforcement requests, court orders, or circumstances outside our reasonable control. Where immediate action is necessary, KissMeGram may temporarily restrict or disable access to the reported content while the review is ongoing.
4. Investigation Process
During an investigation, KissMeGram may review the reported content, review account activity, request additional information from the reporting party or the Creator, review identity verification records, consult legal counsel where appropriate, and cooperate with law enforcement or governmental authorities when required by law.
5. Possible Outcomes
Following its review, KissMeGram may determine that no violation occurred, issue a warning, request modification of the content, apply age or geographic restrictions, temporarily disable access, permanently remove content, suspend monetization, temporarily suspend or permanently terminate a Creator account, or refer the matter to the appropriate authorities where required by law.
6. Appeals
If a Creator disagrees with a decision, the Creator may submit a written appeal within ten (10) calendar days after notification. Appeals should explain why the original decision was incorrect and include supporting documentation. Whenever reasonably practicable, appeals will be reviewed by personnel who were not the primary decision-maker. The decision after appeal will be considered final unless applicable law requires additional review.
7. False or Abusive Reports
Knowingly submitting false, fraudulent, or abusive complaints may result in restrictions on the reporting party's account and other action permitted under applicable law or Platform policies.
8. Emergency Removal
KissMeGram reserves the right to immediately restrict, disable, or remove content without prior notice whenever immediate action is reasonably necessary to comply with applicable law, protect users or third parties, prevent imminent harm, preserve evidence, respond to lawful requests, or protect the integrity and security of the Platform.
9. Contact Information
Compliance Team
KissMeGram Corp.
Email: compliance@kissmegram.com
KissMeGram will maintain records of complaints and related enforcement actions in accordance with applicable law and its internal record retention policies.
Additional Content Removal Request Form (CCBill):